Fix the source before decorating
Allow damp finishes time to dry.
Keep photographs and a useful invoice
A description of the actual area repaired is far more useful than 'roof work'.
Useful evidence: if you can take a photograph safely, include enough of the roof to show where the defect sits. A close-up without context can be surprisingly unhelpful.
Do not renew sound material for appearance alone
A slightly different replacement slate can still be perfectly serviceable.
Ready to get the fault inspected?
Send a wide photograph from safe ground if you have one. Close-ups are useful only when the position on the roof is clear.
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